Our success at RCA is due to a number of different practices, but the foundation of our success is derived from our adherence to our values. At RCA we commit to do what we say with honesty, integrity, and compassion. Moreover, we operate with the most knowledgeable, competent, and adaptable people and processes. Honesty At [...]
Professionals in the Healthcare and Hospital Revenue Cycle industry have seen significant changes the last few years, especially when it comes to patient coverage (i.e. insurance coverage, federally funded programs and other benefits.) To begin combating the complexity of it all, your facility has probably already introduced the process of Coordination of Benefits (COB). [...]
Ideally, your vendors provide you and your team with reports that are an integral tool to measure key performance indicators, assist with monitoring current processes and guide your monthly budgets and projections. Depending on your role in the Revenue Cycle (Business Office, Patient Access, CFO), customized and easy to understand data is necessary but often [...]
We realize that outsourcing is a decision that is not taken lightly by revenue cycle managers and that a myriad of factors go into that decision. As a result, we understand how important it is to ensure that a partner has your best interest in mind. Our mission is to provide reimbursement solutions for at-risk [...]
To ensure timely reimbursements and the best results, follow-up needs to be rigorous and consistent. RCA has heard from multiple clients that their eligibility vendors failed to stay on top of accounts, which inevitably led to lost revenue. Noncompliant and difficult patients are pain points that are alleviated through constant contact and account monitoring. The [...]